LEGAL

Privacy Policy

Last updated: June 8, 2023

Introduction

This Privacy Policy outlines the practices and policies of SECURECLEAN LLC ("we," "us," or "our") regarding the collection, use, and disclosure of personal information when you visit our website and engage with our commercial janitorial services. Protecting your privacy and maintaining the confidentiality and security of your personal information is of utmost importance to us. By using our website or availing our services, you consent to the terms described in this Privacy Policy.

Information We Collect

1. Personal Information: We may collect personal information, such as your name, contact details (including address, email address, and phone number), and other information you provide when you voluntarily fill out forms, request a quote, schedule services, or interact with our website.

2. Payment Information: When you make a payment for our services, we may collect payment card information, banking details, or other financial information necessary to process your payment securely. We do not store payment card information on our servers but utilize a secure payment gateway.

3. Usage Data: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. This information helps us analyze trends, administer the site, improve user experience, and gather demographic information.

4. Cookies and Similar Technologies: We may use cookies, beacons, and other tracking technologies to collect information automatically. Cookies are small files placed on your device to remember your preferences and enhance your browsing experience. You can manage or disable cookies through your browser settings, but note that some features of our website may not function properly without cookies.

How We Use Your Information

1. Provision of Services: We use the information collected to provide and improve our commercial janitorial services, including scheduling appointments, communicating with you, fulfilling your requests, and delivering the contracted services.

2. Website Functionality: We utilize your information to personalize your experience on our website, optimize its functionality, and provide you with relevant content and offers.

3. Communication: We may use your contact information to send you transactional emails, service updates, administrative notices, and respond to your inquiries or requests.

4. Marketing and Advertising: With your consent, we may use your personal information to send promotional materials, newsletters, or other marketing communications. You can opt-out of receiving such communications at any time.

5. Analytics and Improvements: We analyze usage data and other information collected to measure the effectiveness of our website, understand user preferences, perform market research, and improve our services and user experience.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer require your information, we will securely dispose of it in accordance with applicable laws and regulations.

Information Sharing and Disclosure

We may disclose your personal information to third parties only in the following circumstances:

1. Service Providers: We may share your personal information with trusted service providers who assist us in delivering our services, such as payment processors, IT support, marketing agencies, or hosting providers. These third-party processors are contractually obligated to maintain the confidentiality and security of your information.

2. Legal Requirements: We may disclose your personal information if required to comply with applicable laws, regulations, legal processes, or government requests.

3. Business Transfers: In the event of a merger, acquisition, sale, or transfer of assets of our business, your personal information may be transferred to the acquiring entity or successor, subject to the same privacy obligations described in this Privacy Policy.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We employ administrative, technical, and physical safeguards to ensure the security of your information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services and website are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to promptly remove that information from our records.

Your Rights and Choices

Access and Correction: You have the right to access and correct any inaccuracies in your personal information. You can update your information by contacting us at CONTACT@SECURECLEAN.US
Opt-out: If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe instructions provided in our emails or by contacting us directly.
Do Not Track: Some browsers support the "Do Not Track" (DNT) feature. Currently, our website does not respond to DNT signals, and we do not alter our data collection and usage practices when we detect a DNT signal from your browser.
California Privacy Rights: If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please refer to our separate California Privacy Notice for more information.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at CONTACT@SECURECLEAN.US. We will address your inquiries promptly.

Please note that this Privacy Policy applies to our website and services only. If we provide links to external websites, their privacy policies and practices are beyond our control. We encourage you to review the privacy policies of those websites before providing any personal information.

Terms of Use

Last Updated: June 8, 2023

Welcome to SECURECLEAN LLC ("we," "us," or "our"). These Terms of Use govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website.

1. Website Content

a. Ownership: All content on our website, including text, graphics, logos, images, videos, and software, is the property of SECURECLEAN LLC or its licensors and is protected by intellectual property laws.

b. Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our website and its content for personal and non-commercial purposes only. You may not modify, reproduce, distribute, or exploit any part of our website without our express written consent.

2. User Obligations

a. Registration: Some features of our website may require you to create an account. You are responsible for providing accurate and complete information during the registration process and maintaining the confidentiality of your account credentials.

b. Acceptable Use: You agree to use our website in compliance with applicable laws and regulations. You must not engage in any activity that may:

i. Violate the rights of others or infringe upon intellectual property or proprietary rights.

ii. Invade the privacy of others or disclose sensitive or confidential information.

iii. Introduce viruses, malware, or any harmful or disruptive elements.

iv. Engage in any fraudulent, deceptive, or unlawful practices.

v. Interfere with the proper functioning of our website or disrupt the user experience.

c. Third-Party Websites: Our website may contain links to third-party websites or resources. We are not responsible for the content, privacy practices, or availability of such external sites. Your interactions with third-party websites are solely at your own risk and subject to their terms of use and privacy policies.

3. Limitation of Liability

a. Disclaimer of Warranties: Our website and its content are provided on an "as is" and "as available" basis. We do not make any warranties, whether express or implied, regarding the accuracy, completeness, reliability, or suitability of the information and materials provided.

b. Limitation of Liability: To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website. This includes any errors, omissions, or interruptions in the availability of our website or any loss of data or damage to your computer system.

4. Indemnification

You agree to indemnify, defend, and hold harmless SECURECLEAN LLC, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including attorney's fees) arising out of or in connection with your use of our website, violation of these Terms of Use, or infringement of any rights of third parties.

5. Modifications and Termination

We reserve the right to modify, suspend, or terminate our website, its features, or these Terms of Use at any time without prior notice. We encourage you to review the terms periodically for any changes. Your continued use of our website after such modifications constitutes your acceptance of the updated terms.

6. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of CA. Any disputes arising out of or relating to these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in CA.

7. Entire Agreement

These Terms of Use constitute the entire agreement between you and SECURECLEAN LLC regarding your use of our website and supersede any prior agreements or understandings, whether oral or written.

If you have any questions or concerns about these Terms of Use, please contact us at CONTACT@SECURECLEAN.US